Frequently Asked Questions

  1. Is the Parent Leadership Collaborative (PLC) a governing authority that reports to the city and state?

Answer: No. If you are having an issue with the care your child is receiving from an early childhood services provider, there are agencies you can report the problem to. 

Early Childhood Education: Contact the Louisiana Department of Education

Pediatric Care: Louisiana Healthcare Connections. You can file a complaint by calling 1-866-595-8133 (TTY: 711). You can also file your Grievance by mail or by fax to: Louisiana Healthcare Connections.

ATTN: Grievances
P.O. Box 84180

Baton Rouge, LA 70884

Pediatric Care: Louisiana Department of Health. You can file a complaint against a healthcare facility licensed by the Louisiana Department of Health by calling (225) 342-0138, mailing a complaint form to the Health Standards Section, P.O. Box 3767, Baton Rouge, LA 70821, faxing (225) 342-5073, or emailing [email protected].

Pediatric Dentist: Louisiana State Board of Dentistry. To file a complaint against a dentist in Louisiana, you can download and fill out a complaint form from the Louisiana State Board of Dentistry's website and return it to the office:

Address: P.O. Box 5256, Baton Rouge, Louisiana 70821

Phone: (225) 219-7330Fax: (225) 219-0707

  1. What does the PLC do? 

The Parent Leadership Collaborative (PLC) is composed of parents and caregivers from diverse cultures, economic backgrounds, vocations, family structures, ages, and genders. PLC has established common values, and standards, and based on these, developed a comprehensive assessment tool for evaluating early childhood care service providers, which includes daycares, pediatricians, pediatric dentists, museums, libraries and any organization that provides services to young children. Working with a group of 10 Greater New Orleans area service providers and trained assessors, we performed an initial pilot phase to test the assessment tool. When we released the findings of the pilot, every single organization involved said that the evaluations were beneficial and would assist in improving their services. 

  1. What is the PLC’s future? 

Starting in 2025, we plan on expanding our evaluations to include more service providers and making the findings public. We see the PLC and this tool as a way for parents and caregivers to work with instead of against service providers and ensure every child in the Greater New Orleans area has the opportunities needed to thrive. 

  1. How can I get involved? 

Thank you for your interest! We will be adding members to the collaborative in early 2025. Contact [email protected] to put your name on our list.